Exchange Policy

 It is our hope that you love your purchase. If for some reason, you are not completely satisfied with your purchase, you may exchange your item(s). Please remember, you are purchasing from a handmade goods marketplace, and our items are made by artisans, so they may contain slight variations or 'imperfections'. We find these variations add beauty & exclusivity to your item(s).  

-      Items you wish to exchange must be mailed back to us within 7 days of your order date (date delivered to you) and the cost of the item will be credited to you in form of Salty Arrow store credit.
-      To be eligible for an exchange, items MUST be unused, unwashed, unaltered and unworn, with tags and in original packaging—in the same condition that you received it.
-      The original shipping charge is non-refundable.
-      You are responsible for paying your own shipping fees for any item you exchange.
-       Item MUST be returned and shipped in same packing (protected against breakage) it was received in, as many of our items are breakable.
-      If we receive any item in an unsellable condition, you will be notified and the items will be returned to you.
-      Once your exchange is received and processed, we will notify you via email that we have received your item(s) and include the details of your store credit.
-      Shipping and handling charges are nonrefundable once an item has shipped.
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Please NOTE:
ALL discounted and sale items are FINAL sale and are not eligible for exchange.
Exchanges received after 7 days cannot be accepted.
We do not offer refunds, so please follow your inner arrow and purchase what you love. 
-       Please include the original packing slip or order number with your items when you mail them back.
-       Ship back item securely & in original packaging (as you received it).
-       Ship your item with a carrier who provides a tracking number to ensure your exchange is safely delivered. We do not accept COD.
-  To exchange your product, mail it to:
 Salty Arrow
Attn: Exchanges
1048 Irvine Ave #635
Newport Beach, CA 92660

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